COVID is continuing to change business models and the way products and services are delivered. McKinsey has identified the following as the key transformers of tomorrow.
Innovation, consumer behaviour due to digital e-commerce, environment, tele-health, increased government scrutiny, restructuring corporate portfolios, shifting supply chains, and return to air travel.
I see these trends already having an impact on my clients, but add working-from-home. What do you think will most impact your business in 2022?